Our IT Support Agreement is a bundle of services that includes on-going technical support and IT managed services to encompass the technology of a business, similar an IT service contract. Our standard support agreement is made up of premium services; Remote Support , monitoring & alerting, and preventive maintenance for all systems.
Note: Accommodations can be made for existing data backup, antivirus, and anti Ransomware protection .
Technical support for businesses of all sizes!
IT Core Value is a technical support company specialized in providing flexible technical support services to any size business.
STOP! We want you to do what you do best and leave technology to us. Give us a call today and IT Core Value will handle all of your IT needs.
IT Core Value can work alongside your current IT team to meet goals and deliver a better end-user experience. Give us a call today to find out how IT Core Value can assist your organization.
We can assist businesses experiencing hardware and software technical issues. Some services we provide:
- Help desk
- Server management
- Computer performance checks and maintenance
- Ransomware Solution
- Virus removal
- Computer networking
- Remote access and sharing
- Office 365 management
- Hardware upgrades
- Data backup and data protection
No, support contracts are optional. At IT Core Value , we aim to provide flexible solutions to businesses by offering hourly tech support on an as-needed basis, commonly known as break and fix.
Using our hourly tech support is a great way to get to know us before committing to an agreement. Below is a quick explanation of our two options.
Whether you need a quick fix or to install new infrastructure, IT Core Value makes it easy by charging an hourly rate for our services. The hassle-free hourly support is responsible and flexible; a great option for businesses that are new to IT Core Value and want to try us out, and those who do not have the need for an on-going management solution.
A bundle of services that includes on-going technical support and IT managed services to encompass the technology of a business. Our standard support agreement is a bundle of premium services that cover the most important aspects of your technology; Remote Support, monitoring and alerting, and preventive maintenance for all systems.
A field technician will travel to the place of business for in-person assistance. This option works best to:
- Display and communicate effective solutions
- Provide hands-on troubleshooting & maintenance
- Inform and train by way of personal interaction
Complimentary on-site consultation is available for selected locations.
A technician from our help desk will provide assistance using the Internet connection. This option works best to:
- Quickly diagnose and troubleshoot issues
- Execute performance checks and maintenance procedures
- Receive support when out of the office; traveling or working remotely
